Yes. We provide many kind of touch solutions compatible with Elo, AMT or other brands. And we can customize product according to our customer’s request.

Customers inform SPE Customer Service department for defective item(s).

Customer Service department provides the customer with a RMA request form and a RMA tracking number. The customer fills out the RMA form and mails the defective item together with the form to SPE.

Customer Service Department receives item(s) and processes RMA form while informing sales and customer thereafter.

Customer Service Department examines item(s), reports to customer, and returns referral and new item(s).

Air bonding and Optical bonding.

As the covid19 spreading across the globe, cleaning the surface of the touch becomes a necessary normal maintainance because virus can remain live on the surface for hours to days. SPE has compiled cleaning protocol that we will share with you. We recommend carefully using only certain chemicals to clean both projected capacitive (PCAP) and resistive touch panel surface. 

Ammonia based glass cleaners (typically 5-10% ammonia), 1: 100 bleach: water solution, or 75% alcohol can be used to clean the surface of SPE PCAP and resistive touch panels.

When you clean the surface of your touch panel, please follow these steps:

Apply cleaning agent (alcohol, bleach, or glass cleaner) to a clean cloth.  Make sure the cloth is well saturated.

Wipe touch panel in a “Z” motion, ensuring the cloth comes into contact with the entirety of the touch panel surface.

Dry the panel thoroughly with a dry cloth, removing as much of the cleaning solution as possible.

One more important precaution, do not mix bleach and ammonia because this will produce a dangerous chemical reaction.

Please do not spray cleaning solution directly onto the touch panel surface.

Note:

Cleaning solutions containing bleach, alcohol, and ammonia are corrosive to touch panel surface coatings and ITO film.  So, you should not leave the solution on the touch panel surface for more than 2 minutes.  Make sure to remove all residue when finished cleaning.

Do not use sharp tools to clean the surface of the touchscreen.

Do not use air guns, water jets, or steam, to clean the surface of touchscreens as they may damage touchscreen functionality.

If condiments, food, or drinks are spilled on the surface of the touchscreen, please remove them immediately.

Ensure moisture does not seep through the cable connection area from the edges during cleaning.